Balvindra Instruments Corporation (“we”, “our”, “us”) operates the website scientificinstruments-in.preview-domain.com (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We may collect and process the following personal data from you:
- Personal Identification Information: Name, email address, phone number, billing and shipping address, etc.
- Technical Data: IP address, browser type, operating system, and other technical data collected via cookies.
- Transaction Data: Information regarding your purchases, such as order details, payment information (excluding credit card details, which are processed by a third-party payment gateway).
- Communication Data: Any messages, queries, or feedback sent to us via email or the Website.
2. How We Collect Information
We collect personal data from you through the following methods:
- Direct Interactions: When you register, purchase products, subscribe to our newsletter, or otherwise interact with our Website.
- Automated Technologies: Cookies, server logs, and other automated tools that collect data when you visit our Website.
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To Provide Services: To process and fulfill your orders, manage your account, and deliver products and services you request.
- To Improve Our Website: To analyze usage patterns and enhance our Website’s functionality and user experience.
- Marketing Communications: To send you promotional content, newsletters, and information about products and services that may interest you, with your consent.
- Legal Obligations: To comply with applicable laws, regulations, and legal requests.
4. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Consent: You have given consent for us to process your personal data for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., to fulfill your orders).
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
5. Data Storage and Retention
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Personal data is stored on secure servers, and we implement technical and organizational measures to ensure data security.
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
6. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your personal data with:
- Service Providers: Third-party vendors, contractors, and service providers who perform services on our behalf (e.g., payment processing, shipping).
- Legal Authorities: Where required by law or in response to legal requests.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
7. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: You can withdraw your consent at any time, where we are relying on consent to process your personal data.
To exercise these rights, please contact us using the contact details provided below.
8. Cookies and Tracking Technologies
Our Website uses cookies to enhance user experience. Cookies are small text files stored on your device when you visit our site. You can control cookie preferences through your browser settings. For more information on our cookie usage, please refer to our Cookie Policy.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, firewalls, and access controls to safeguard your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Legal Entity: Balvindra Instruments Corporation
Email: balco@scientificinstruments-in.preview-domain.com
Address: 3586 Timber Market, Cross Road No. 4, Ambala Cantt, Haryana
By using our Website, you consent to the collection and use of your personal data as outlined in this Privacy Policy.